Privacy Notice

Last updated: March 4th, 2023

Where we are your Data Controller, please make your request directly to the Data Protection Officer at:

We will respond within one month.

Privacy notices of other websites

Our privacy notice and managing your data is only applicable when you are using our services. It does not cover your use of others’ sites and services.

This privacy notice outlines how we manage your personal data. If the website you are using is not hosted by us or you click on a link to another website, we encourage you to read their privacy notice.

Where we are not involved with your personal data, such as where the IOA software has been self-hosted, you should address your requests to the Data Controller of the website since we have no access to your personal data.

Children and Personal Data

Let’s keep our children safe!

Here at IOA we understand the importance of protecting the personal data of children under the age of 15. It is not our intention to collect personal data from a child. If you believe that a child has disclosed personal data or that wehold personal information about a child, please email us at


Before we action a request we need to ensure it is from you.

Before we action a personal data request we need to verify your identity. We accept a request made through your personal IOA account while you are logged in. We sometimes require additional information such as a color copy of your passport, driving license or national ID card.

Amendments to our Privacy Notice

We are transparent about any updates made to this Privacy Notice.

IOA updates our privacy notice when necessary or in response to:

  • Feedback from our community, relevant authority, industry or other stakeholders;
  • Changes in our services; and/or data processing or policy changes.

The “last updated” date at the top of this Privacy Notice reflects when the most recent changes were made. We encourage you to periodically review this Privacy Notice for any amendments.

How to contact us

We love feedback, reach out to us!

If you have any questions about our Privacy Notice, please contact us via our website contact webpage or by email at

How to contact the appropriate authorities

Here we provide further independent contacts should they be required.

If you have questions or wish to lodge a complaint about how your personal data is being processed by us (or third parties as described above), or how your complaint has been handled, you have the right to contact our Data Protection Officer

Our Data Protection Officer is:

Ms. Dogkali Anastasia Alexandra

Email: ,
Phone: +302106878983

Register of GDPR Information

If you would like more details about the types of information we process, please refer to our Register of GDPR Information.

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